Easily manage your account, pay bills, and earn rewards with the redONE 1App.


Please note that all redONE Mobile SG subscriber lines are already suspended as of 01 Sep 2026.Subscribers will not be able to make or receive calls,send or receive SMS or use mobile data.From 12 Sep 2026 onwards, all subscriber lines will be terminated. To avoid service disruption, switch to eight via 1App SG immediately or visit any eight Service Centre for help between 11am-7pm Mon-Fri daily before the 12th of Sep.

Need help? Contact us through the channels below.

WhatsApp Messaging(Available till 30th Sep)

Live Chat(Available till 31st Oct)

Operating Hours:
9AM – 9PM, 7 days a week

Email Us(Available till 31st Oct )

WhatsApp Messaging

redONE Careline: 1909*

*RM0.30 per minute is chargeable

Our Outlets

Central Customer
Service Centre

G45, Ground Floor, Block C,
IOI Boulevard, Jalan Kenari 5,
Bandar Puchong Jaya, 47170
Puchong, Selangor

Northern Customer
Service Centre

D’Piazza Mall, 70-01-05,
Jalan Mahsuri,
Bandar Bayan Baru, 11900,
Bayan Lepas, Penang.

Southern Customer
Service Centre

19, Jalan Molek 1/30,
Taman Molek,
81100, Johor Bahru, Johor.

Eastern Customer
Service Centre

30, Ground Floor,
Constructions Town,
Jalan Putra Square 6,
Putra Square,
25200 Kuantan, Pahang.

Sabah Customer
Service Centre

53, Ground Floor, Block H,
Lorong Kapital,
Karamunsing Capital,
Karamunsing 88000 Kota
Kinabalu, Sabah.

Sarawak Customer
Service Centre

444, Ground Floor,
Jalan Kulas,
93400 Kuching, Sarawak.

Operation Hours

Monday to Friday: 09.00am to 05.00pm. Saturday: 09.00am to 12.00pm.