Easily manage your account, pay bills, and earn rewards with the redONE 1App.

WhatsApp Messaging

redONE Careline: 1909*

*RM0.30 per minute is chargeable

WhatsApp Messaging

Live Chat

Operating Hours:
9AM – 9PM, 7 days a week

Customer Service Centres


140 Paya Lebar Road, AZ Building,

#06-04, Singapore 409015
Macpherson MRT Exit A

Operation Hours

Monday to Friday:
9.30am to 12.30pm
2.00pm to 5.30pm
Closed on Eve of Public Holidays
and Public Holidays


1 Park Road, People’s Park Complex
#03-K68 Singapore 059108

Operation Hours

Monday to Sunday:
10.30am to 8.00pm

Fono Technology

106 Yishun Ring Road, #01-171,
Singapore 760106
(Beside Chip Lee Jewellery)

Tel: 8760 6087

Operation Hours

Monday to Thursday, Saturday & Sunday:
12.00pm to 8.45pm
Friday: Closed

*Cash Payments only

Our Outlets

Central Customer
Service Centre

G45, Ground Floor, Block C,
IOI Boulevard, Jalan Kenari 5,
Bandar Puchong Jaya, 47170
Puchong, Selangor

Northern Customer
Service Centre

D’Piazza Mall, 70-01-05,
Jalan Mahsuri,
Bandar Bayan Baru, 11900,
Bayan Lepas, Penang.

Southern Customer
Service Centre

19, Jalan Molek 1/30,
Taman Molek,
81100, Johor Bahru, Johor.

Eastern Customer
Service Centre

30, Ground Floor,
Constructions Town,
Jalan Putra Square 6,
Putra Square,
25200 Kuantan, Pahang.

Sabah Customer
Service Centre

53, Ground Floor, Block H,
Lorong Kapital,
Karamunsing Capital,
Karamunsing 88000 Kota
Kinabalu, Sabah.

Sarawak Customer
Service Centre

444, Ground Floor,
Jalan Kulas,
93400 Kuching, Sarawak.

Operation Hours

Monday to Friday: 09.00am to 05.00pm. Saturday: 09.00am to 12.00pm.