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Having Trouble With Your Connection? Follow the Steps Below!

Check your APN settings and ensure that your APN name is redONE. To access your APN Settings, follow the instructions below:




iPhone

Go to:

  • Settings
  • Mobile Data
  • Mobile Data Network
  • APN Name: redONE

Go to:

  • Settings
  • Cellular
  • Cellular Data Network
  • APN Name: redONE

 

 

Android

Go to:

  • Settings
  • Connections
  • Mobile Networks
  • Access Point Names
  • APN Name: redONE
  • Settings
  • Wireless & Networks
  • More
  • Mobile Networks
  • Access Point Names
  • APN Name: redONE

 

Other

Varying OS

Go to:

  • Settings
  • Wireless & Networks
  • More
  • Mobile Networks
  • Access Point Names
  • APN Name: redONE

If issues persist after updating your APN settings, click here to contact our support team. We’ll be happy to assist you.