Voicemail functionality will be discontinued across all our mobile plans, effective 11 January 2025. Subscribers will no longer have access to voicemail services after this date. We recommend that our subscribers review their voicemails and note any important messages before this change occurs.
Frequently Asked Questions (FAQs)
Why is voicemail being removed from my plan?
We are discontinuing voicemail functionality to streamline our offerings and focus on features that better align with our customers’ evolving communication needs. This change will help us direct resources toward improving other essential services.
When will the voicemail be removed?
Voicemail will be removed effective 11 January 2025. After this date, voicemail will no longer be accessible.
Will I receive a discount or compensation for the removal of the voicemail?
As voicemail is a complimentary feature in our plans, its removal does not impact the cost of your service plan. This adjustment will not affect your monthly bill.
Who can I contact if I have more questions?
Our Customer Care Team can assist you with any questions or concerns regarding this change. You may contact us via our Live Chat on the website or through WhatsApp, available from 9AM to 9PM, 7 days a week.
